Estate Agents in Belfast & Ards Peninsula, Northern Ireland

Landlord Services Belfast

Who are BCP?

We are specialists in Residential Letting and Property Management, our people are dedicated professionals. Our Property Managers understand how the market will impact your investment and how to improve the yield from your property.

Our local knowledge is backed by our local strength. A company focus on the delivery of exceptional customer service.

We research and provide expert training and coaching for our Property Managers who continue to remain at the forefront of Residential Letting and Property Management legislative changes.

We accelerate the renting of your property to the right tenant through our focussed marketing and tenant screening procedures.

We guarantee that we will proactively communicate with you on all matters relating to your property. We offer a wide range of value added services to further enhance your investment.

Landlords

Our Promise

Our mission is to create clients for life. To achieve this, we commit to Our Promise; a written assurance that we will deliver you an exceptional level of service and, most importantly, deliver on your primary objective - to achieve the best possible result for your property.

Research has demonstrated that our clients expect an exceptional level of personal and professional service from our team.  Our Promise is our way of being held accountable, and your way of assessing our performance every step of the way.

Consider it a total commitment to working together to make the whole experience easier, less stressful and far more rewarding.

Landlords

Here's how we make that happen…

Our Promise is made up of five essential services that you, our clients need from us to ensure you are confident in the process we use to market your property. Our Promise is your absolute assurance of how seriously we take our responsibilities on your behalf and the importance we place on working in relationship with you.

  • Written Marketing Plan and Calendar
  • Post Inspection Feedback
  • Regular Written Marketing Report
  • Marketing Review Meetings
  • All Offers Presented In Writing
Landlords

You are in total control

We know that no two properties and no two clients are the same. We work closely with you to understand your situation, your wants and needs when marketing your property as well as how much or how little you want to be communicated with and by which method.

We implement our tried and true Promise services; together with marketing strategies we have identified will best fit your property and your goals. We then regularly deliver on the progress of your marketing campaign to ensure all opportunities are being explored.

Our Promise is extremely important as it gives you full transparency of the process, and sets the expectations right from the beginning of our relationship.

Landlords

It's all about flexibility

Whilst we are committed to delivering the same exceptional service you have come to expect, through regular face to face contact, phone calls, emails or text message, we know that these methods don't always fit in with your schedule. You have told us you want your property progress on the go, so we have delivered.

For us, Our Promise is all about our commitment to service, our attention to the small details and the clear expectations that ensures we achieve the best possible result for you and your property.

Landlords

Rent Your Property With Us


Here at BCP we offer a

No obligation free valuation

Contact our office today to discuss your options.

Contact Us
Landlords

Communication

We will effectively communicate with you. Your BCP Property Manager will discuss your needs and develop a policy for the prompt response and resolution of matters for you and your investment. We sometimes spend a large amount of time away from the office appraising property, inspecting and managing property, however, be assured we will respond.

Landlords

Letting

You can expect:

  • We will undertake comprehensive listing notes about your property.
  • We will have the property photographed where appropriate and an advert composed. We will have the property listed on all the property web sites that we subscribe to.
  • We will schedule  viewings of your property as required to all prospective  tenants until your home is  rented.(Subject to access provided to us by any current occupant)
  • We will erect a "For Rent" sign (if appropriate) on your property at time of listing (upon request and if signs are permitted).
Landlords

We will subject all applications to:

  • A check on the appropriate tenancy databases.
  • Verification of applicant's former renting references.
  • Verification of the applicant's employment.
  • We will (unless instructed otherwise) refer all potentially suitable applications to you for approval.
  • We will let your property for the asking amount of rent. (As outlined in your management agreement with us). We will not let your property at a lower amount, without first obtaining your permission.
  • We will complete and execute the tenancy agreement and give the tenant's possession of your property once the rental applicant process has been approved.
  • We will complete and execute the tenancy agreement and explain in detail their responsibilities and obligations.
  • We will secure all appropriate ingoing costs from the tenant.
  • We will lodge the deposit with the Tenancy Deposit Scheme in accordance with the legislation.
  • We will forward a copy of the tenancy agreement to you (if requested).
  • We will have regular contact with you and feedback for you throughout the process.

Property Management

Rent Collection

  • We have a zero tolerance rent arrears policy which we outline clearly to all tenants when they are signing their tenancy agreement.
  • We will process rent payments daily.
  • We will follow up all late rent payments in accordance with our management agreement and Residential Tenancy Act 1986.
  • We will contact you to make recommendation and seek your instructions, should termination of the tenancy be an option.
  • We will keep you informed throughout the legal process, should termination be necessary.
  • We will provide you with an annual financial summary (if requested).

Property Inspections

You can expect:

  • We will undertake a comprehensive Property Condition Report and photograph, prior to the property being occupied.
  • We will conduct routine inspections regularly and provide you with a written report. At these routine inspections we will report to you any repairs or preventative maintenance that may be necessary
  • We will conduct a comprehensive property inspection when the tenants vacate.

Accounting

You can expect:

  • We will deposit the proceeds of your rental income into your nominated bank account as per your management agreement.
  • We will provide you with all copies of invoices for any repairs required at your property if requested.
  • We will pay all property outgoings as agreed on your behalf prior to the due date (subject to the availability - of funds).
Landlords

Maintenance and Repairs

We expect that property owners will undertake recommended repairs to their rental property in order to preserve the value of the property meet legislative obligations and maintain a positive relationship with the tenants.

At BCP, we prefer tenants to submit all maintenance requests in writing.

You can expect:

  • We will not undertake repairs to your property in excess of your nominated amount, without first obtaining your approval. NOTE: This excludes emergencies and repairs that are required to be rectified by law.
  • We will contract a tradesperson within a timely manner for non urgent repair requests.
  • We will attend to any urgent repair requests.
  • We will only use trades people who are properly licensed and insured to handle the type of work being performed on your property.

Tenancy Renewals

You can expect:

  • We will review the tenancy agreement for your property in advance of its expiry, advising of current rental market conditions.
  • We will not renew a tenancy agreement without your express written permission unless stated in the management agreement.
  • We will advise you of any advice by the tenants that they are not renewing their lease.
  • We will minimise vacancies by promptly acting on vacate advice.
  • We will proactively manage the tenancy agreement renewal process.
Landlords

Rent Review

You can expect:

  • We will regularly review rent in accordance with the current legislation to ensure you receive the highest rent possible.

Management of Houses in Multiple Occupation

There is a lot of time and effort involved in finding and securing tenants for large HMO's. There is also a lot of responsibility involved with HMO's and we therefore undertake the following to ensure that we meet the safety regulations on behalf of the Landlord:

Landlords

Gas safety

We must, on behalf of the landlord:

  • Make sure gas equipment supplied is safely installed and maintained by a Gas Safety registered engineer
  • Have a registered engineer do an annual gas safety on each appliance and flue
  • Give the tenant a copy of the gas safety check record before they move in, or within 28 days of the check

Electrical safety

We must, on behalf of the landlord ensure:

  • The electrical system is safe, e.g. sockets and light fittings
  • All appliances supplied are safe, eg cookers and kettles
Landlords

Fire safety

We must, on behalf of the landlord:

  • Follow safety regulations
  • Provide a smoke alarm on each storey and a carbon monoxide alarm in rooms with a usable fireplace or wood burner
  • Check tenants have access to escape routes at all times
  • Make sure the furniture and furnishings supplied are fire safe
  • Provide fire alarms and extinguishers if the property is a large HMO

We conduct regular inspections at our HMO properties to ensure that all current legislation is being adhered to.

Landlords

Our Letting Fees

  • Tenant Finding Only - Please contact our office for further details.
  • Tenant Finding and Property Management - Please contact our office for further details.

Payment Dates - you will be issued with a statement at the end of each month, along with any payment due. This statement will detail what monies were received within the month and what expenses incurred. These are all charged to the property account.

Landlords